410.220.0390  443.703.2041  info@tech-snobs.com

Employee metrics show how Comcast pushes customer service reps to make sales

Many of the more than 150 current and former employees interviewed for The Verge’s Comcast Confessions series cited excessive sales pressure as one of the main reasons the company gets poor customer satisfaction ratings.

from TechSnobs http://ift.tt/1qmnn0E

Related Posts Plugin for WordPress, Blogger...